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Sr. IT Systems Engineer- Websphere Application Services more...
Location:Minneapolis (Bloomington), MN
Company:Express Scripts
First posted:April 13, 2017 (last updated 30+ days ago)

Schedule: Full-time
Job ID: REQ20007151



This is a member of the
Environment Management - Enterprise Applications Management Patient System's
team. The team is responsible for environment ownership and tier 3 support of
distributed applications.


  • Technical leadership role with installing,
    configuring, and patching Websphere application environments.
  • Leadership of Websphere product
    lifecycle roadmap.
  • Maintaining existing application
    environments and is the escalation point for Service Support to support mission
    critical applications and services (position has on-call responsibilities).
  • Project leadership and support for new
    and existing application implementations.
  • Lead initiatives to identify new and
    more efficient methods to complete job functions.
  • Initiate and lead conversations with
    internal development groups and vendors to define application release
    procedures and tier 3 issue resolution.
  • Take proactive measures to reduce
    complexity and preventing business impact.
  • Lead deep dive troubleshooting for
    high and critical impact events.
  • Create playbooks that can be
    transitioned to tier 2 support teams for incident resolution for supported
  • Creation of documents that are
    understandable by both teams and business partners.
  • Collaborate with IT Infrastructure and
    application teams.
  • Lead discussions with internal
    development groups and vendors to define application release procedures and
    common issue resolution.
  • Proactively define, implement and
    audit infrastructure best practices and document service monitors.
  • Interact with network services,
    systems engineering services, vendors and applications development to restore
    service and/or help identify and correct complex problems.  


  • Bachelor's Degree in Information Systems or related field, or equivalent work experience

  • 8-12 years' experience designing and developing business applications or other software

  • Expertise in one or more active Unix/Linux
    distributions and platforms
  • Competent in all active Unix/Linux/Windows
  • Ability to design and architect medium to
    high level environments.
  • Middleware expertise with IBM WebSphere
    Application Server and related products.
  • Middleware competency in 2 or more of the
    following technologies;
      • Oracle Weblogic, Tomcat,
        Apache HTTP Server
    • Advanced understanding and use of Enterprise
      Monitoring tools such as Wily, Steel Central, HP SiteScope, Splunk to
      detect potential performance issues and for use in triage.
    • Scripting expertise and competency in 1 or
      more of the following languages;
      • Shell (ksh, bsh, etc)
      • Perl
      • Python
      • SQL
    • Experience with other Infrastructure
      technologies (Network Administration, Database Administration, other
      Operating Systems)
    • Expertise in multi-platform distributed
    • Expertise in analyzing server logs to isolate
    • Working familiarity of Agile Scrum and Kanban
    • College degree in Information Systems or
      related field, or equivalent work experience.
    • 8-10 years' experience in Information
    • Experience working with the project
      management cycle
    • Familiarity with software delivery life cycle
      (SDLC) methodologies
    • Demonstrated ability to develop customized
      solutions to meet business requirements
    • Advanced problem solving skills and the
      ability to work collaboratively with other departments to resolve complex
      issues with innovative solutions
    • Demonstrated ability to prioritize work load
      and meet project deadlines
    • Ability to adapt in a dynamic work
      environment and make independent decisions
    • Strong customer service focus
    • Excellent oral and written communication
    • Familiarity with health care or PBM industry
      very helpful
    • Willingness to work a flexible schedule to
      accommodate project deadlines



This expansive group is accountable for planning, building and driving core technology solutions and services across virtually every aspect of the business, including Infrastructure, Engineering, Operations, Architecture, Pharmacy Technology, Home Delivery, Specialty and IT Service Management. The following teams help comprise this ever-important group\:

  • IT Architecture & Innovation defines and drives the company's architecture strategy.
  • IT Engineering manages all engineering activities associated with the company's architecture and attendant technology.
  • IT Operations manages all the technology that supports the company's operational functions.


Advance your career with the company that makes it easier for people to choose better health.
Express Scripts is a leading healthcare company serving tens of millions of consumers. We are looking for individuals who are passionate, creative and committed to creating systems and service solutions that promote better health outcomes.
Join the company that Fortune magazine ranked as one of the 'Most Admired Companies' in the pharmacy category. Then, use your intelligence, creativity, integrity and hard work to help us enhance our products and services.
We offer a highly competitive base salary and a comprehensive benefits program, including medical, prescription drug, dental, vision, 401(k) with company match, life insurance, paid time off, tuition assistance and an employee stock purchase plan.
Express Scripts is committed to hiring and retaining a diverse workforce. We are an Equal Opportunity Employer, making decisions without regard to race, color, religion, sex, national origin, age, veteran status, disability, or any other protected class. Applicants must be able to pass a drug test and background investigation.
Express Scripts is a VEVRAA Federal Contractor.

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