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Captionist I more...
Location:Rochester, NY
Company:Rochester Institute of Technology
First posted:June 14, 2017
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Requisition Number:
3212BR

Staff Job Function:
Captionist

Shift:
A, Afternoon, B, C, Day, Night, Weekend

Employment Category:
Fulltime

Department/College Description:

Please note: This position is 40 hours per week/9 months per year. 
Work months are August through May
Hours vary daily 

The Department of Access Services (DAS) provides Interpreting, Notetaking and Real-Time Captioning services to the RIT community so that all members can enjoy full access to communication. 

Access Services enable more than 650 deaf and hard-of-hearing RIT students to register and fully participate in roughly 23,000 credit hours annually in more than 200 highly competitive academic programs.  Deaf, hard-of-hearing and hearing students alike use Access Services to communicate with each other in a variety of extra-curricular activities associated with student clubs and organizations, entertainment and sports events and RIT programs and services. 
 

Detailed Job Description:
Provide entry level live Real-Time Captioning by use of laptop computers and specialized software to render instant speech-to-text translation on a viewer (iPad/laptop) or other display for the benefit of an individual consumer or larger group in a number of real-time live settings (i.e., classroom, education functions, interviews or other events). 

Additionally:

  • Using materials provided, obtain all terminology inherent to assignments. 
  • Use consumer feedback to assess effectiveness of service provided, proofread transcripts and make necessary changes in grammar, punctuation, sentence structure and spelling.  Responsible for weekly equipment maintenance.  Troubleshoot and solve hardware, software and other technical problems. 
  • Assist with and adapt communication to facilitate understanding between hearing and deaf individuals.  Attend staff meetings and network with other stuff members to maintain the flow of information critical to quality service. 
  • Participate in professional development opportunities.  Must be willing to learn sign language, as well as gain further understanding of deaf culture. 

Required Minimum Qualifications:

  • Associate's Degree OR in lieu on of Associate's Degree, High School diploma/General Education Degree (GED) plus two years completed college coursework.
  • Must be willing to learn sign language, as well as gain a further understanding of deaf culture
  • Minimum typing speed of 65wpm, higher preferred.
  • Upon hire, paid training will be provided.
  • Candidate must successfully pass screening to attend an online captioning course to learn specialized software, culture specific information and best practices for captioning.
  • Ability to lift and carry 40+ pounds of equipment.
  • Excellent grammar, command of the English language and the ability to process information at a rapid rate.
  • 1-3 years related experience in an office setting with the ability to proficiently use office technology, computers and software applications.
  • Ability to troubleshoot hardware and software problems in high-pressure settings; strong problem solving and analytical skills are a must.
  • Must possess a confident personality, excellent customer service skills, the ability to work independently and the ability to maintain confidential information.
  • Hours for this position require flexibility to support student schedules, including the ability to work weekdays, Monday through Friday, within the hours of 8am to 10pm.  Accepted candidates must successfully complete an in-house (6-8 weeks) training program.

Required Minimum Education Level:
Associates or Equivalent Experience

Additional Details:
The hiring process for this position may require a criminal background check and/or motor vehicle records check. Any verbal or written offer made is contingent on satisfactory results, as determined by Human Resources.RIT does not discriminate. RIT promotes and values diversity, pluralism and inclusion in the work place. RIT provides equal opportunity to all qualified individuals and does not discriminate on the basis of race, color, creed, age, marital status, sex, gender, religion, sexual orientation, gender identity, gender expression, national origin, veteran status or disability in its hiring, admissions, educational programs and activities.RIT provides reasonable accommodations to applicants with disabilities under the Rehabilitation Act, the Americans with Disabilities Act, the New York Human Rights Law, or similar applicable law. If you need reasonable accommodation for any part of the application and hiring process, and you wish to discuss potential accommodations related to your application for employment at RIT, please contact the Human Resources office at (see application details) or email your request to (see application details).

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